Support

Contact / お問い合わせ

For questions, bug reports, or feedback, email takehisa.tech@gmail.com. We respond within 2 business days. お問い合わせは原則 2 営業日以内に返信します。

Cancelling Pro / Pro プランの解約方法

Weekend Left Pro is billed through Apple or Google. Cancellation is handled by the platform — uninstalling the app does not cancel the subscription. Pro stays active until the end of the current billing period after cancellation; refunds for unused time are subject to each store's policy.

Pro は Apple / Google を通じて課金されています。アプリのアンインストールでは解約されません。 解約後も現在の請求期間の終了までは Pro 機能が利用できます。返金は各ストアのポリシーに従います。

iOS (App Store)

  1. Open the Settings app on your iPhone/iPad → tap your name at the top → Subscriptions (or open apps.apple.com/account/subscriptions).
  2. Tap Weekend Left → Cancel Subscription.
  3. The subscription stays usable until the renewal date; it will not auto-renew after that.

Android (Google Play)

  1. Open the Google Play Store app → tap your profile icon → Payments & subscriptions → Subscriptions (or open play.google.com/store/account/subscriptions).
  2. Tap Weekend Left → Cancel subscription.
  3. The subscription stays usable until the renewal date; it will not auto-renew after that.

Web (Stripe)

If you purchased Pro on the web, manage or cancel your subscription from Settings → Plan → Manage subscriptioninside the app. You will be taken to Stripe's customer portal where you can cancel immediately or at period end.

Refund requests / 返金リクエスト

Refunds are issued by the platform you purchased from, not by us. Request a refund from reportaproblem.apple.com (Apple) or Google Play refund support. For web purchases, contact takehisa.tech@gmail.com.

Deleting your account / アカウント削除

Deleting your account is permanent. The following are removed from our servers immediately and cannot be recovered:

  • Your profile (display name, email, photo URL from your sign-in provider)
  • All goals you created (countdown targets, emojis, colors)
  • All bucket list items attached to your goals
  • Your group memberships and any groups you own
  • Notification preferences and FCM tokens registered to your account

Note about Pro: deleting your account does not cancel an active App Store, Google Play, or Stripe subscription — those are tied to your store account, not your Weekend Left profile. Cancel your subscription first (see above) if you no longer want to be billed.

From the app

  1. Open the app and sign in.
  2. Go to Settings → Account → Delete account.
  3. Confirm the warning dialog. The deletion runs immediately and you are signed out.

If you cannot sign in / アプリにログインできない場合

Email takehisa.tech@gmail.com from the address associated with your account. We will verify ownership and delete the account within 7 business days.

アカウント削除は即時かつ取り消し不可です。Pro 加入中の場合、アカウント削除では課金は止まりません。先に各ストア (App Store / Google Play / Stripe) から解約してください。

Other FAQs

How do I sync my data across devices?

Sign in with Google or Apple from the Settings screen. Your goals, bucket items, and group memberships will be available on any device you sign in to.

I can't sign in / Sign-in failed.

Make sure you have a network connection. If the problem persists, restart the app and try again. If still failing, email us with your device model and OS version.

My weekends-left count looks wrong.

We count Saturdays and Sundays remaining until your target date in the device's local timezone. Days that have already passed today are not counted.

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